COVID-19 Prevention Safety Procedures

For Your Health & Safety

OVERALL CLEANLINESS & SAFETY

• All employees are required to engage in frequent handwashing.
• We have placed hand sanitizer stations throughout the property.
• Our staff is trained to avoid close contact and practice social distancing.
• Our staff has been educated on increased sanitation measures, including but not limited to public areas, key cards, public bathrooms, and specific touchpoints.
• We have made necessary adjustments to our food and beverage offerings in accordance with current food safety recommendations.

HOUSEKEEPING

• Our housekeeping staff will be wearing disposable gloves when cleaning. When servicing the room, we advise that guests refrain from being present to allow us time to clean and properly sanitize using an antiviral disinfectant cleaner. Special efforts are being made to decontaminate all touchpoints.
• To keep consistent with our already high standards, we will continue to keep our public and back-of-house areas clean and sanitized. More specifically, frequently touched surfaces such as phones, lift buttons, and door handles are frequently cleaned and disinfected.

GUEST SERVICES

• The guest check-in experience has been modified to have keys/registration forms prepared in advance and presented to guests on arrival to limit social interaction and possible queuing at reception.
• Express check-out service is available to all guests.
• All guest folios/invoices will be emailed directly to guests. Hard copies are available upon request